IT/Customer Service - Immediately Hiring

Company: Express Employment Professionals
Location: Holland
Posted on: May 7, 2024

Job Description:

Holland, OHMonday-Friday 8A-5P$17 per hourResponsibilities:

Providing remote applications support via phone and email.
Answer customer phone calls, assist callers with a variety of issues, including software and hardware troubleshooting.
Accurately document & record technical support calls and events into our customer relationship management system.
Identify and resolve technical inquiries over the phone in a timely manner.
- Assist and train customers with new and existing equipment over the telephone.
- Assist customers with wiring our products, wire colors and positions.
- Follow communication procedures, guidelines, and policies.
- Order Entry: Placement of orders and exchanges.
- Some travel may be required for installation and trainingPandoLogic., Location: Holland, OH - 43528

Keywords: Express Employment Professionals, Westland , IT/Customer Service - Immediately Hiring, Hospitality & Tourism , Holland, Michigan

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