Assistant Manager
Company: Popeyes
Location: Westland
Posted on: January 9, 2021
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Job Description:
The Assistant Manager (AM) is the operations leader of the
restaurant focused on profitability, Guest service, people
development and operations management. The AM supports the General
Manager (GM) in managing the daily operations of a single
restaurant, driving key performance outcomes. The AM invests their
time in developing servant leaders, creating memorable experiences,
and administrative activities.Essential Duties and
ResponsibilitiesLeading the BusinessManages inventory costs and
maintains inventory by performing Daily, Weekly and Monthly
inventory inspectionsPlaces and receives inventory truck
ordersMaintains and regularly monitors a list of all restaurant
assetsEnsures preventative maintenance of restaurant facility and
equipment is completed in accordance with Company standards,
interacting with external vendors as requiredEnsures that
restaurant follows all cash control and security procedures (e.g.
safe counting, cash drawers)Create Memorable ExperiencesCall Guests
back who have had problems/complaintsMotivates and directs team to
exceed Guest expectations with accurate, fast and friendly service
in a clean facilityPartner with the Restaurant General Manager and
team to create action plans to improve Guest metricsCreating
LeadersRecruiting and Interviewing potential employeesComplete
orientation for new employeesCreates and monitors schedule and
manages team on-boarding processDevelop skills of shift leaders to
increase the team's capabilities and raise performanceEstablish a
positive culture in the restaurantLeading Store OperationsDirects
restaurant team toward efficient and accurate preparation and sale
of products for prompt delivery within established speed of service
guidelinesEnsures that restaurant upholds operational and brand
standardsMonitors people charts and production planning and makes
necessary adjustmentsImplement actions plans to address employee
needs and operational assessmentsQualification and SkillsMust be at
least eighteen (18) years of ageHigh School Diploma or GED
required1-2 years of previous quick service restaurant experience,
experience in management preferredSome understanding of P&L
interpretation and management to influence
profitabilityDemonstrated leadership skillsAvailable to work
evenings, weekends and holidaysAbility to work long and/or
irregular shifts as needed, for proper functioning of the
restaurantPhysical DemandsMust be able to lift up to 50 pounds of
force frequently to move objectsAbility to carry products/boxes and
miscellaneous weighing no more than 50 poundsConsistently handles
product preparationAbility to kneel to utilize proper lifting
procedures and to open safeConsistently lifts for product
preparation, stocking and inventory--Popeyes is an equal
opportunity employer that makes employment decisions based on
skills and experience and we encourage all qualified applicants to
apply. ----
Keywords: Popeyes, Westland , Assistant Manager, Executive , Westland, Michigan
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