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Dir- Lab Services OptimEyes - Westland - Full Time

Company: Henry Ford Health System
Location: Westland
Posted on: November 19, 2022

Job Description:

GENERAL SUMMARYThe Director of Lab Operations is responsible for the management and leadership of all Eyeglass Manufacturing labs, including surfacing and finishing, across Henry Ford OptimEyes. The position reports to the Vice President, Henry Ford OptimEyes.PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Responsible for the supervision, development and training of all Lab Supervisors, Lab Team Leaders, and lab team members to maintain measurable lab expectations, quality work and best practices
  • Develop, test, and implement new procedures and process improvements for all HFO labs to achieve standard operating metrics
  • Develop RFPs to work with vendors to ensure cost of goods is in line with all budget targets
  • Research Private Label lens products for cost efficiency
  • Develop and recommend lens product retail lineup and pricing to OptimEyes operational and financial Directors.
  • Ensure all existing and new team members are kept up to date on new skills required to produce state of the art lenses
  • Support new and existing OptimEyes team members with Basic Optics training
  • Establish regular cadence of meetings and huddles with lab teams to observe quality, practices, productivity, and efficiency
  • Responsible for Lab Management System (LMS) as well as coordinating and implementing enhancements and upgrades with the labs, Distribution Center, Accounting, Purchasing, and Finance, and coordinating any changes with linked Point of Sale software.10.Manage the supervision and workload of Lab Equipment Maintenance team including maintaining asset inventories and asset retirement as needed.11.Assist in creating the lab budget and responsible for lab performance metrics to budget12.Responsible to maintain correct and appropriate lab lens and maintenance product inventory levels based on product mix13.Responsible for creating and maintaining all reporting required by lens and manufacturing vendors14.Flexible hours required to include possible evenings and weekends.EDUCATION/EXPERIENCE REQUIRED
  • Requires High School Diploma or GED
  • Requires a minimum of 15 years optical lab experience, both operationally and managerial.
  • Requires knowledge of Lab OSHA standards of safety
  • Optical LMS (Lab Management Software) experience required
  • Requires knowledge of various surfacing and edging equipment and software
  • Requires advanced computer skills, and proficiency with Microsoft Office Suite (Excel, Word, Outlook)CERTIFICATIONS/LICENSURES REQUIRED
  • ABO Certification required Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in theHFHS Customer Service Policy and summarized below
    • Communication
    • Ownership
    • Understanding
    • Motivation
    • Sensitivity
    • Excellence
    • Teamwork
    • Respect Must practice the customer skills as provided through on-going training and in-services.Must possess the following personal qualities:
      • Be self-directed
      • Be flexible and committed to the team concept
      • Demonstrate teamwork, initiative and willingness to learn
      • Be open to new learning experiences
      • Accepts and respects diversity without judgment
      • Demonstrates customer service valuesPHYSICAL DEMANDS/WORKING CONDITIONSWorks in Optical Manufacturing Labs across Henry Ford OptimEyes. Requires flexibility in schedule to include evening and weekend hours May require light lifting or bending to examine equipment or to review quality. Additional DetailsThis posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nations oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the regions major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigans fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com. Benefits Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.

Keywords: Henry Ford Health System, Westland , Dir- Lab Services OptimEyes - Westland - Full Time, Healthcare , Westland, Michigan

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