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Team/Crew Leader

Company: Sonic Drive-In
Location: Westland
Posted on: November 16, 2021

Job Description:

Position: Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Essential Job Duties: * Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards * Assist with new employee orientation and training * Comply with all company policies, procedures, and operational standards * Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards * Regular attendance ADDITIONAL DUTIES: * Lead shift meetings * Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to 50 pounds * Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: * Knowledge/Skills * General restaurant or retail knowledge * Basic math and reading skills * Effective verbal and written communication skills * Ability to follow directions * Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

Keywords: Sonic Drive-In, Westland , Team/Crew Leader, Hospitality & Tourism , Westland, Michigan

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