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Carhop/ Skating Carhop (server)

Company: Sonic
Location: Westland
Posted on: April 1, 2021

Job Description:

*Position:**Carhop**Immediate Supervisor:* Manager on Duty (MOD)*Status:*Nonexempt*Position Summary:* This position serves product to guests.*Essential Job Duties:** Ensure that product meets operational, quality, and appearance standards before being delivered to guests* Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds* Provide friendly, quick, and polite service to guests* Promptly respond to guest requests* Report customer complaints/issues to MOD* Assist guest with payment* Make accurate change quickly and efficiently* Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot* Comply with all company policies, procedures, and operational standards* Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards* Regular attendance*ADDITIONAL DUTIES:** Report employee complaints/issues to MOD* Move and stock food product weighing up to 50 pounds* Skating Carhop:* Complete Skating Carhop training requirements* Perform duties while on roller skates* Perform other job-related duties as assigned or required*Time/Shift Expectations:* Irregular hours; nights; weekends; and holidays*Qualifications and Job Requirements:** Knowledge/Skills* General restaurant or retail knowledge* Basic math and reading skills* Effective verbal and written communication skills* Ability to follow directions* Customer service and multi-tasking skills*Work Environment:* Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

Keywords: Sonic, Westland , Carhop/ Skating Carhop (server), Other , Westland, Michigan

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