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Customer Service/Coordinator

Company: Staff Management
Location: Westland
Posted on: April 4, 2021

Job Description:

With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. Come join our Team and improve your career with Staff Management in Westland, MI! Staff Management is looking for a motivated, detail oriented employee like you to start with us for our full-time Customer Service Associate/Coordinator. We offer Benefits, paid Holidays, paid lunches, and paid personal time off. Industry: Customer Service/Call Center. Duties: Main contact for Chrysler, CARLEX, NAVISTAR and GM CCA.Track of all the cross dock coverage and glass for CARLEX and GM CCA. Lead the operation of the cross dock material that need to be repack. Main contact with sister plants to ensure material on time for cross dock and service parts.Coordinate the supply of packaging for multiple purposes. Responsible for the CARLEX , Chrysler and GM CCA score cards. Schedule trucks for Service parts. Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer. Other duties as required. Employment Types: Full Time. Recruiting Center: SMX @ Vitro, 1515 S. Newburgh Road, Westland, MI 48186. Work Location: SMX @ Vitro, 1515 S. Newburgh Road, Westland, MI 48186. Job Types: Customer Service Rep. Shifts: 1st Shift. Attributes: Background Check, Drug Test, Must be at least 18 years old. Benefits: Casual Dress Code, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Time Off, Sign on Bonus (Restrictions Apply), Referral Bonus (Restrictions Apply). Education Required: HS Diploma or GED. Starting Wage: $19.25. Pay Rate: Competitive Wages. Bonus: Multiple bonuses available: Sign-on, referral, attendance, etc.Required Skills:Must be at least 18 years of age. Pass Oral Drug Test and Background Check. Main contact for Chrysler, CARLEX, NAVISTAR and GM CCA.Track of all the cross dock coverage and glass for CARLEX and GM CCA. Lead the operation of the cross dock material that need to be repack. Main contact with sister plants to ensure material on time for cross dock and service parts.Coordinate the supply of packaging for multiple purposes. Responsible for the CARLEX , Chrysler and GM CCA score cards. Schedule trucks for Service parts. Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer. Other duties as required. Must be at least 18 years of age. Pass Oral Drug Test and Background Check.HS Diploma or GED

Keywords: Staff Management, Westland , Customer Service/Coordinator, Other , Westland, Michigan

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