Spanish/English Enrollment Specialist - Work From Home
Company: SelectQuote
Location: Westland
Posted on: July 12, 2021
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Job Description:
Why Join SelectQuote As an AEP Bilingual (Spanish/English) Enrollment
Specialist at SelectQuote Senior, you'll help clients
enroll in Medicare Advantage Prescription Drug (MAPD) plans and
Medicare Advantage (MA) plans after our Sales Agents have helped
the customer select the plan that meets their needs. Using the
SelectQuote platform, you'll receive and process inbound and
outbound calls and manage client CRM information. You'll also
occasionally sell Prescription Drug Plans (PDP) to our
beneficiaries and may be asked to flex into a Sales role for the
last two weeks of AEP (November 26 – December 7). As a Bilingual
Enrollment Specialist, you'll work with both English and
Spanish-speaking customers. It's an exciting time to join SelectQuote. We became publicly
traded in 2020 with the first 100% virtual IPO (non-biotech) in
American history. We've also been recognized nationally on the 2021
Top Workplaces USA list and by the Kansas City Business Journal as
a 2020 Best Places to Work honoree. We offer a competitive base pay including $15.50/hour during
your ramping period in addition to a training bonus and commissions
that result in a first-year target compensation of $61,950. Top
Enrollment Specialists make well over $80k annually. Other
incentives include prizes, spot bonuses, and award trips. The Enrollment Team is a diverse group of adaptive problem
solvers who are trusted subject matter experts that work hard and
have fun together. What We Offer: ? All leads are provided – No cold calling or prospecting ? High earning potential – 1st-year average annual income is
$61,950. Top specialists make well over $80k annually. ? No prior Medicare sales experience required – We provide
highly compensated formal insurance training to prepare you for
success in this role. ? Benefits – Full-time employees are eligible for medical,
dental, vision, voluntary short-term disability, company-paid long
term disability, company-paid life insurance and accidental death &
dismemberment (AD&D), 401(k) + company match and 100% vesting
after 4 years, discretionary profit sharing, employee stock
purchase program (espp), paid time off, floating holidays, paid
maternity leave, paid parental bonding leave, tuition
reimbursement, jury duty pay, work from home stipend, and other
paid leaves vary based on work location What You Need to be Successful: ? Coachability & willingness to learn - You'll go through an
extensive training program to prep you about Medicare and
SelectQuote, so you need to be willing to absorb this information
and put it to use once you're on the phone, as well as be open to
constructive criticism about how to improve your process ? Competitive personality & an internal motivation - You need to
have the drive to overcome customer objections and compete with
yourself and other agents to succeed and hit new goals ? Time efficiency & technology skills - Be efficient with your
and your customer's time. Learn when to move on from a call and
when to continue the discussion. Be able to multitask and
manipulate multiple screens, including our software system, quote
engine, and carrier applications, while continuing a conversation
with the customer. ? Positivity - It is important to be positive in this role and
not let your previous call affect your current or future calls. The
next call can be the one that gets you an enrollment! ? Flexibility - You need to be able to commit to high-volume
hours during peak season. Our specialists make nearly ? of their
income during a 7-week period, and we need all hands on deck
dedicated during this time. Training, Experience, & Necessities: ? Ability to read, write and speak in English and Spanish ? High school diploma or the equivalent is required, Bachelor's
degree preferred ? Accident & Health resident insurance license - If you're not
already licensed, you must become licensed by a given deadline. ? Hardwired high-speed internet connection with a minimum
download speed of 20mbps and upload speed of 20mbps ? To be considered for a remote opportunity:
Keywords: SelectQuote, Westland , Spanish/English Enrollment Specialist - Work From Home, Other , Westland, Michigan
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