Parts Counter Associate
Company: Trailer Equipment
Location: Westland
Posted on: January 23, 2023
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Job Description:
We are seeking a parts counter associate. The parts counter
employee is responsible for assisting the shop technicians, field
service technicians and customers in finding the appropriate parts
to repair their vehicles while providing exceptional customer
service through knowledgeable, friendly, professional interactions.
This parts employee will also be responsible for invoicing parts on
work orders and customer orders. Primary Duties:Assists all
customers in selecting required parts in a friendly, professional,
and efficient manner.Pulls and fills orders from stock.Notifies
manager of out-of-stock parts or shop materials that need immediate
attention.Locates out-of-stock parts from outside source and
submits an emergency order, if necessary.Notifies the service
manager ordered parts have been received.Replenishes assigned
inventory.Makes sure all internal requests for parts are billed on
service repair order.Keeps orderly records of all special order
parts.Sets up orders for daily shipment, delivery, or pick-up.Keeps
front and rear counter areas clean and uncluttered.Cleans computer
terminals and printers.Participates in all training programs that
are made available.Keeps current on new products and product
updates.Maintains professional appearance.Inspect shipments at
loading and unloading for damage and quantities daily.Pull parts
returns and fill out appropriate paper work.Assist in physical
inventory.Secure building/department at close daily.Count all
UPS/FedEx verify counts and sign for them daily.Creates parts price
estimates for shop quotes.Orders parts for jobs that have been
approved.Provides ETA's for shop parts that are ordered.
Qualifications:Sales, customer service or other customer-facing
experienceGreat communication skillsMultitaskerPunctual and
reliableAutomotive knowledgeTeam playerMechanically
inclinedComputer competencyDesire to learn Benefits:401(k)401(k)
matchingDental insuranceFlexible spending accountHealth
insuranceHealth savings accountPaid time offVision
insuranceSchedule:8 hour shiftMonday to FridayEducation:High school
or equivalent (Required)Experience:Sales Experience: 1 year
(Preferred)Inventory Control: 1 year
(Preferred)License/Certification:Driver's License
(Preferred)PM22PI201918316
Keywords: Trailer Equipment, Westland , Parts Counter Associate, Other , Westland, Michigan
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