Parts Counter Associate
Company: Trailer Equipment Inc
Posted on: January 25, 2023
We are seeking a parts counter associate. The parts counter
employee is responsible for assisting the shop technicians, field
service technicians and customers in finding the appropriate parts
to repair their vehicles while providing exceptional customer
service through knowledgeable, friendly, professional interactions.
This parts employee will also be responsible for invoicing parts on
work orders and customer orders.
Assists all customers in selecting required parts in a friendly,
professional, and efficient manner.
Pulls and fills orders from stock.
Notifies manager of out-of-stock parts or shop materials that need
Locates out-of-stock parts from outside source and submits an
emergency order, if necessary.
Notifies the service manager ordered parts have been received.
Replenishes assigned inventory.
Makes sure all internal requests for parts are billed on service
Keeps orderly records of all special order parts.
Sets up orders for daily shipment, delivery, or pick-up.
Keeps front and rear counter areas clean and uncluttered.
Cleans computer terminals and printers.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Maintains professional appearance.
Inspect shipments at loading and unloading for damage and
Pull parts returns and fill out appropriate paper work.
Assist in physical inventory.
Secure building/department at close daily.
Count all UPS/FedEx verify counts and sign for them daily.
Creates parts price estimates for shop quotes.
Orders parts for jobs that have been approved.
Provides ETA's for shop parts that are ordered.
Sales, customer service or other customer-facing experience
Great communication skills
Punctual and reliable
Desire to learn
Flexible spending account
Health savings account
Paid time off
8 hour shift
Monday to Friday
High school or equivalent (Required)
Sales Experience: 1 year (Preferred)
Inventory Control: 1 year (Preferred)
Driver's License (Preferred)
Keywords: Trailer Equipment Inc, Westland , Parts Counter Associate, Other , Westland, Michigan
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