Business Information Officer Lending & Credit

Company: Comerica
Location: Auburn Hills
Posted on: May 6, 2025

Job Description:

BIO - Lending and Credit

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
The Business Information Officer (BIO) Lending and Credit is accountable for defining and delivering technology strategy and capabilities across the Treasury and payments functions. The BIO is a key contributor to the Business Units' (BUs') strategy and planning process and will be responsible for technology operations, delivering transformational business capabilities, and driving enterprise demand for technology capabilities that transform the enterprise. It is critical for the BIO to build strong and productive relationships with all BU leaders, acting as a trusted advisor to BU Heads and their leadership team.

Position Responsibilities:

Strategy
As a member of the senior management team, partner with BU and technology leaders to formulate the company's business and digital strategies, product roadmaps.
Develop BU Technology vision, strategy, and a roadmap, and lead the IT team and its business partners in effective execution.
Proactively advise the senior management team on the emerging technologies and digital trends that are most relevant to the company's goals and evolving needs.
Help determine capital investment parameters, priorities, and risks for technology initiatives to maximize the competitive advantage and return on investment.
Influence enterprise-wide digital transformation; Mobilize commitment, shared vision and work toward digital transformation. Identify recommend and develop cost-effective technology solutions for the enterprise.
Partner with shared services and peer BIOs to develop effective enterprise capabilities as appropriate aligned with core architectural principles.
Ensure transparency and collaboration between the IT organization and its business partners.
Create new business models in partnership with cross-functional CXOs
Execution Excellence
Implement the most appropriate and effective organizational design to support and engage with the business.
Direct the design, planning, implementation, and maintenance of the products and platforms that supports the BU's operations and customer facing applications.
Establish metrics for managing technology effectiveness and impact including availability and reliability of all key systems.
Maintain oversight of all technology projects, ensuring that commitments are properly planned, staffed, monitored and delivered.
Partner with Enterprise teams to design and implementation of an BU/Enterprise disaster recovery and business continuity plan.
Partner with Enterprise team to advance DevOps methodology, Human centered Design and effective technology & security standards.
Monitor the industry for developments in IT operations; evaluate and implement relevant new tools and service management frameworks.
Review, recommend, and oversee all vendors and managed service agreements for computing, telecommunications, IT services, and equipment.
Leadership and Development
Ensures the continuous development and advancement of Technology skills and capabilities among teams across technology through on-going coaching, mentoring and fostering an environment of continuous learning.
This position is responsible for creating and nurturing teams of teams with shared goals and objectives, while retaining and attracting top talent.
This position is responsible for exhibiting a participative management style with peers of Technology and with business partners, providing a positive influence on the workforce and Tech leadership teams.
Risk and Operational Management
Manage strategic vendor relationships.
Promote continuous improvement mindset in improving operations.
Develop operational run book and procedures for respective products and platforms
Manage risk (including TLCM) and ensure risk mitigation plans are actively managed and adjusted as appropriate.
Effective engagement with regulators as required
Financial Plan
Develop and implement plan to track usage of technology investments.
Accountable for creating, securing approval for and management of Business Units capital and expense budgets, while exhibiting strict cost discipline.
Accountable for understanding and driving meaningful implications of key financial indicators, and the use financial analysis to create and evaluate strategic options and opportunities.
Accountable for negotiating and managing multi-million-dollar contracts and vendor relationships on behalf of the bank.
Explore and deploy tools and associated practices to build consumption patterns, identify cost optimization opportunities and provide input to financial planning activities.
Responsible for developing and delivering effective proposals in a manner that provides crisp and clear business value to executive leadership.

Position Qualifications:
Bachelor's degree from an accredited university in Math, Science or Engineering and 15 years or relevant Technology experience or equivalent operational responsibilities
Preferred experience in managing Technology in national and/ or regional banks
10 years of experience in leading and motiving large diverse teams
10 years of experience in leading through operational concerns
10 years of experience in creating and executing strategic initiatives
5 years of experience in implementing and managing agile teams
3 years of experience in managing DevOps teams

Work Best Category:
Category C - Days in the office will either be designated days or will vary week to week from 2-5 days

Hours:
8:00am - 5:00pm Monday - Friday

Salary:
To Be Determined Based on Individual Experience

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

Keywords: Comerica, Westland , Business Information Officer Lending & Credit, Other , Auburn Hills, Michigan