Head of Insights
Company: Domino's Corporate
Location: Ann Arbor
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Company Description Domino’s
Pizza, which began in 1960 as a single store location in Ypsilanti,
MI, has had a lot to celebrate lately: we’re a reshaped,
reenergized brand of honesty, transparency and accountability – not
to mention, great food! In the rise to becoming a true technology
leader, the brand is now consistently one of the top five companies
in online transactions and 65% of our sales in the U.S. are taken
through digital channels. The brand continues to ‘deliver the
dream’ to local business owners, 90% of which started as delivery
drivers and pizza makers in our stores. That’s just the tip of the
iceberg…or as we might say, one “slice” of the pie! If this sounds
like a brand you’d like to be a part of, consider joining our team!
Job Description Reports to: EVP, Chief Marketing Officer Location:
Ann Arbor, Michigan (Onsite) Summary Lead the vision and execution
of consumer insights , personalization strategies, advanced
analytics, and GenAI-driven innovation to enable data-informed
decisions across marketing, product, and customer experience. This
role is pivotal in shaping Domino’s next era of customer-centric
growth. Key Responsibilities Consumer Research & Market
Intelligence Design and oversee consumer research programs
(qualitative and quantitative) to uncover behaviors, motivations,
and unmet needs. Translate complex data into actionable insights
that inform brand strategy, product innovation, and media planning.
Champion the voice of the consumer in all strategic decisions.
Personalization & Customer Modeling Drive personalization
initiatives leveraging AI-enabled models (e.g., lifetime value,
churn prediction, next best action). Partner with Integrated
Customer Marketing (ICM) to embed personalization across owned
media, e-commerce, and loyalty programs. Ensure KPIs and
measurement frameworks are in place to track personalization
impact. Analytics & Decision Science Lead advanced analytics teams
to integrate 0P, 1P, and 3P data for predictive modeling and
performance optimization. Foster a culture of data fluency and
insight-driven leadership across the organization. Generative AI
Strategy Identify and scale GenAI use cases (e.g., synthetic market
research, AI-powered creative optimization, conversational
analytics). Collaborate with tech and marketing teams to deploy
GenAI tools for efficiency and innovation. Ensure ethical and
responsible AI practices aligned with brand values. Leadership &
Collaboration Build and mentor a high-performing team of
researchers, data scientists, and AI specialists. Facilitate
cross-functional collaboration with Marketing, Technology,
Operations, and Finance. Represent Insights in executive forums and
influence enterprise strategy. Qualifications Master’s degree in
Data Science, or related field; PhD preferred. 12 years in consumer
insights, analytics, or decision science leadership roles. Proven
experience in personalization strategy and AI/GenAI applications.
Strong command of research methodologies and advanced analytics
tools. Exceptional communication and storytelling skills to
influence senior stakeholders Additional Information Benefits: Paid
Holidays and Vacation Medical, Dental & Vision benefits that start
on the first day of employment No-cost mental health support for
employee and dependents Childcare tuition discounts No-cost
fitness, nutrition, and wellness programs Fertility benefits
Adoption assistance 401k matching contributions 15% off the
purchase price of stock Company bonus All your information will be
kept confidential according to EEO guidelines.
Keywords: Domino's Corporate, Westland , Head of Insights, PR / Public Relations , Ann Arbor, Michigan
